What payment methods do you accept?

We accept major credit and debit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and other secure payment methods available at checkout.

Can I modify or cancel my order?

If you need to make changes, contact us at hello@selvaaccessories.com as soon as possible. We'll do our best to help before your order ships.

Is my payment information secure?

Yes. All payments are processed through secure, encrypted payment providers.

Where do you ship?

We currently ship throughout the United States.

How long does shipping take?

Orders are usually processed within 1–2 business days. Delivery times depend on your location.

What is your return policy?

We offer a 25-day return policy for eligible items. Jewelry must be unworn and returned with its original packaging. Please visit our Return Policy for complete details.

Do you offer exchanges?

We don't offer direct exchanges. Simply request a return (if eligible) and place a new order for your preferred item.

What if my order arrives damaged?

Please contact us immediately at hello@selvaaccessories.com so we can resolve the issue as quickly as possible.

What materials do you use?

Our collections feature premium materials such as Stainless Steel, 18K PVD Stainless Steel, Rhodium Plating, Sterling Silver, Gold Plated finishes, natural gemstones, and Cubic Zirconia. Each product page lists the exact materials used.

Is your jewelry hypoallergenic?

Many of our pieces are made with hypoallergenic materials. Please check each product page for specific material details.

Is your jewelry waterproof?

It depends on the material. Some collections, like our PVD Stainless Steel pieces, are water-resistant, while others require extra care. You'll always find care recommendations on each product page.

Will my jewelry tarnish?

Different materials wear differently over time. Proper care helps preserve your jewelry's beauty and extend its lifespan.

How should I care for my jewelry?

Store your jewelry in a dry place, avoid harsh chemicals, and clean it with a soft cloth. Always follow the care instructions provided on the product page.

What makes Selva different?

Selva is more than jewelry it's a way to express your mood, your energy, and your personal style. Every collection is thoughtfully designed to create pieces you'll reach for every day, whether you're dressing up or keeping it simple.

We're proud to be a Latina-owned brand based in Florida, creating jewelry for people who love expressing themselves without saying a word.

How are Selva pieces made?

Every Selva piece starts with an original design created by our team. We work with trusted manufacturing partners who bring each design to life using carefully selected materials and quality finishing techniques.

Because every piece is unique, the materials and care recommendations are always listed on each product page.

Why do some items appear in the Sale section?

Our Sale section reflects our commitment to transparency and more conscious fashion.

You'll find discontinued designs, last units from past collections, and pieces that no longer meet our current quality standards but still deserve to be worn and loved.

Rather than creating unnecessary waste, we choose to give these pieces a second chance, always at a special price and with clear information about their materials and care.

Are your collections limited?

Many of our collections are released in limited quantities, making each launch feel special.

Will sold-out pieces come back?

Some best sellers may return, but many styles are produced only once.

Do you offer gift cards?

Yes! Our digital Gift Cards are available in amounts from $25 to $100 and are delivered by email, making them the perfect last-minute gift.

Gift Cards never expire, have no additional fees, and can be redeemed both online and at our physical locations.

Can I include a gift message?

Absolutely! Before completing your purchase, you'll have the option to add a personalized message, and we'll include it on a complimentary postcard to make your gift even more special.

Can I send a gift directly to someone else?

Yes! Simply enter the recipient's shipping address during checkout and add a personalized gift message we'll take care of the rest.

We're here to help. Contact us anytime at hello@selvaaccessories.com.